Beschreibung
Next Ventures are currently looking for an SAP Functional Analyst (SD) to join our clients project based in Cologne, Germany on a 4 months contract starting 3rd September.
You will provide Second-level & collaboration with third-level functional support in the implementation of SAP Optimisation & Implementation projects and in the resolution of incidents & change requests registered through Omnitracker.
Description of tasks this role entails:
- Analysis of incidents, problems and requests for changes;
- Provision of functional expertise in order to identify and define the appropriate solution;
- Defining and/or building of a solution in compliance with business requirements and best practices;
- Drafting of functional specifications for configuration changes/developments;
- Unit and integration testing of solutions and reporting on test results;
- Notification to the Development & Support section when a solution is ready for end-user testing, provision of support (eg preparation of test scenarios) and guidance for the user acceptance testing on the solution;
- Opening of OSS messages, when third-level support is required, and follow-up/assistance;
- Identification and implementation of appropriate OSS notes;
- Escalating to the Development & Support section when decisions by the customer is required and facilitating the decision-making process by preparing and providing the required information;
- Ensuring an end-to-end follow-up of the project tasks or ticket resolution.
- Identifying if additional functional or technical expertise is needed to solve the request.
Requirements:
- Strong SD [Pricing, Billing, Invoicing], PS and CS.
Nice to have:
- Exposure to FI, CO, HR (CATS) and Workflow.
- German speaking is advantageous
If this role is of interest please send me your CV (see below) and I will call you back immediately to discuss further, we already have interview slots to fill so this requirement is urgent.
If this is not of interest, who could you recommend that is skilled for the role?
Location: Cologne, Germany
Duration: 4 months
Start date: 03/09/18
Languages: English (German is a plus)