Beschreibung
* Ensuring the stability and functional operation of the server infrastructure (physical/virtual) and core services such as Active Directory, virtual environments, file services, e-mail services (MS Exchange, Mobile Iron) and other services in IT Operations team remit* Servicing operational and change requests, incident/problem resolution including root cause analysis
* Supporting IT teams in the management of regional IT projects
* Managing IT vendors in the region
* Working with IT PMO and Global Business Continuity Management to plan and co-ordinate business continuity activity as required
* Provide backup coverage for end user / 1st level support as required to service desk
good knowledge with:
* Virtualization platforms
* Windows Server R2
* Microsoft Active Directory R2
* Citrix XenApp 7.XX
* Citrix Xen Desktop VDI technologies
* Root cause analysis methodologies
* Microsoft Lync 2013Shoretel Messaging
* Mobile messaging platforms
* Understanding of Firewall and networking infrastructure
* Exchange
* HP Blade and Rack server platforms
Schlagwörter:
Wintel, Citrix, windows, Virtualization , exchange, lync, Mobile messaging
Kontaktperson: Senior Account Manager IT Frau Michele Samantha White
FERCHAU Engineering GmbH
Niederlassung Frankfurt
Kruppstr. 105
60388 Frankfurt