Beschreibung
Infrastructure VMWare Consultant
The role is a supporting role, but need deep technical understand of the overall infrastructure, implementation of the solution as well as the wider relationship between the involved parties.
In particular, supporting the Cloudmanager automation engineering team by tracking down issues and tests in Dev/UAT and production environments by analysing reporting data, log messages or database entries.
Keeping ownership of error resolution of reported issues coordinate investigations, troubleshooting and error resolution.
The Infrastructure VMWare Consultant will be responsible for the following:
* Maintain Cloudmanager INT + UAT environments: checking reports, logs and portal warnings, cleanup of old test VMs
* production (and FMO testing) support: take ownership for reported issues, identify Cloudmanager
* issues, coordinate investigations, troubleshooting and resolution
* run internal tests in NGP UAT, eg new build templates, changed parameters, new API versions
of external systems, etc. Includes communicating with other departments,
* changing parameters in the database, status reporting
* Creating and maintaining KPI metrics system for FMO and CMO performance data
- Analyze Database event and action tables to calculate performance and SLA related metrics and make them available scheduled or on demand.
* Support teams change mgmt process by attending CAB meetings and raising changes
* Documentation of automation processes and KPI and performance metrics.
Skill Set:
* Very good infrastructure and network understanding (3)
* Error understanding and resolving skills by analysing logfiles and other application data
* Throughout the Cloudmanager application (3)
* Programming skills (2), JAVA, Oracle PL/SQL knowledge
* Windows and Linux OS (2)
* The non-technical skills include Jira, Confluence and Documentation.
* Fluent German and English
* Reliability, diligence, proactive action
If you feel you have the experience required, send across your profile and I'll call you when possible.
Kind regards