Beschreibung
Citrix Service - System expert (m/f) with Languages German, EnglishWesthouse is a leading recruitment company that operates globally in the field of personnel selection, placement and project management.
For our client we are currently looking for a
Citrix Service - System expert (m/f)
General information
Reference: 103777
Location: Frankfurt
Start: 05.02.2018
Volume: Full time onsite
Duration: 6 months +
Languages: German, English
Your Skills
- Excellent knowledge and well-proven working experience in supporting, administering and maintaining mission-critical IT server based systems and in special supporting, administering and maintaining Citrix XenApp Server-based systems including problem solving, performance tuning and capacity planning
- Proven experience in supporting, administering and maintaining Citrix Provisioning Server based systems, Citrix Netscaler systems, Thin Client infrastructure (eg Igel), Windows system security, hardening and Firewall Technology and application virtualisation.
- Good knowledge and experience of MS Windows, MS Active Directory, Web Services, MS-SQL, file sharing Services, Scripting (Powershell) and virtualisation technology based on VMWare
- Proven experience co-ordinating a complex IT service including design and release planning.
- Very good command of English, with proven drafting ability using MS Office and experience operating mission-critical IT infrastructure environments in an international environment.
- Good understanding and relevant experience working with ITIL processes, particularly change, incident and problem management, writing technical procedures and design documentation.
Your Tasks
- Participate in the design of complex IT solutions and security policies to Citrix Server based systems.
- Support the life cycle of technical services, in specifications, integration, test, acceptance and deployment stages, focusing on aspects related to Citrix services;
- evaluate and execute changes and service requests according to procedures while maintaining agreed service levels and deadlines;
- contribute to the deployment of services in production by advising on the production impact of planned changes, assisting Data Centre Operations in the roll-out and post implementation;
- deploy and configure systems and environments, to integrate services according to the system design and security policies;
- write technical documentation;
- liaise with technical teams for the acceptance and handover of services in production;
- support end-users during pilot phase for introduction of new services.
- Assist projects in topics related to Citrix services and systems in activities such as technical specifications, evaluation and selection of new products, integration, testing, maintenance, preparation, acceptance, integration and rollout to production systems.
- Identify and communicate improvements to Citrix services, technologies, processes and documentation.
- Provide 3rd-level support for operational Citrix-based systems, including monitoring, identifying any need for preventive or remedial maintenance through the use of diagnostic tools.
- Investigate, diagnose and resolve system problems using available tools and referring to external suppliers if required, as well as assisting 1st and 2nd-level support staff.
Interested?
We look forward to receiving your application documents in electronic form and written in English.