German speaking L1 Support Consultant (Windows)

Vertragsart:
Vor Ort
Start:
keine Angabe
Dauer:
6-12months +
Von:
Gazelle Global Consulting
Ort:
Hessen
Eingestellt:
28.11.2017
Land:
flag_no Deutschland
Projekt-ID:
1460564

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German speaking L1 Support Consultant (Windows)

L1 Support Consultant (Windows) urgently required for interesting contract in Frankfurt, Germany

6 month rolling contract based in Frankfurt, Germany

The German speaking L1 Support Consultant (Windows) will be Responsible for the following:

  • Respond to calls/emails from end users
  • Work with the remote desktop tool to provide support to the end users
  • Resolve issues either independently or with assistance from the 2nd level support team
  • Report progress/issues

The German speaking L1 Support Consultant (Windows) will ideally have the following skills and expertise:

Ideally the candidates would have the previous experience outlined below.

  • Working with the following applications/systems:
    • Outlook with Exchange
    • Office 365
    • Windows Client
  • Troubleshooting mail migration activities
  • Providing 1st Level Support to another organization
  • Working with large enterprises that are made up of multiple domains, locations etc.
  • Ability to communicate fluently in both German and English both verbally and written

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