Deskside Support

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Beschreibung

Deskside Support

Deskside Support. One of my clients is urgently looking for a German Deskside Support for a 6 month contract in Hanau, Germany.

Desired Competencies (Technical/Behavioral Competency)
Must-Have

  • Understanding of IT infrastructure
  • Ability to understand basic network infrastructure
  • Good understanding of Microsoft Windows OS family
  • Ability to troubleshoot desktop, laptops, printers, WiFi and Audio Visual devices
  • Knowledge of image deployment on desktop and laptops
  • Experience of working on application deployment tools such as SCCM/Altiris
  • Basic understanding of desktop and laptop configuration
  • Basic understanding of network devices like Cisco switch and Routers
  • Understanding of VPN setup
  • Experience of working with different vendors
  • Knowledge of MS Office and other standard software
  • Proficiency in German language
  • Good-to-Have
  • Microsoft certifications
  • DELL/HP Hardware
  • Scripting knowledge
  • ITIL processes and framework knowledge

Responsibility of/Expectations from the Role

  • Responsibilities include conducting of a smooth transition of services from current incumbent to TCS including Knowledge Transfer and creating Knowledge Articles for support.
  • Upon successful completion of transition, responsible and accountable for supporting, maintaining and upgrading IT infrastructure and devices including but not limited to desktops, laptops, printers, Audio & Visual equipment in customer's office premises.

Apply now for immediate interviews!

Start
ab sofort
Dauer
6 months
Von
Gazelle Global Consulting
Eingestellt
25.11.2017
Projekt-ID:
1459723
Vertragsart
Freiberuflich
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