Beschreibung
For one of our clients we are looking for a Data Center Transition Consultant (Senior)Project Description:
The client has conducted an RfP for global datacenter services. There will be a transition from the incumbent Datacenter supplier to the new one to shift all applications and services. The transition project is estimated to last around 18 months. Based on the results and definitions of the associated transition streams like architecture, governance, the execution team has to move the around 1500 applications and services to the new environment. This includes SAP, NonSAP, Domino applications based on Linux and Windows.
For this project support is needed for various roles.
Task Description:
The transition from the former provider towards a new provider will also require a data center move.
The role needs to cover the overall guidance of all tasks and to oversee the complete process for each step till full integration in the new Service Management concept. Responsible for defining checkpoints and quality gates to ensure a seamless migration. Planning of process, tool and training documentation. Steer, monitor and track related action plans. Identify the contractual obligations and translate this into acceptance criteria. Organize the technical as well as the business-related product lifecycle management. Ensure evidence of implementation information along the transition process.
Must have:
Coordination of alignment with stakeholders to strive an agreement
Proven track record of Hands-on ITIL process lifecycle management (ability to guide and teach)
5+ years Datacenter Operations of typical Datacenter Processes (iTOM)
5+ years of Service Delivery Management (hands-on and theoretically)
5+ years experience in Quality Management
Delivered Datacenter migration from the Process point of view (Reference project in the same scale)
10+ years Program / Project Management
Strong communication skills
Strong technical background to understand cross platform dependencies
Language: English fluent, German fluent
Nice to have:
ITIL Certification
HERMES5 experience
SCRUM experience
Abilities
Ability to build a quality management road map for each identified service
Strong process background in understanding each of the ITIL processes and how they impact business and IT service individually
Ability to define quality gates for change, risk, issue and acceptance management
Ability to define and document policy, procedures and specific measurements for each identified ITIL processes.
Ability to guide a large program organization with the right direction to implemented Processes in terms of business value and risk reduction on every management level.
Ability to evaluate the whether the contract/policy objective are effective by seeking adequate responses and records
Ability to evaluate the successful implementation of a process & tools
Location: Dusseldorf
Duration: 1 year 6 months+
Start: ASAP