Quality Manager

Beschreibung

Quality Manager

Our client, a global leading telecommunication company are recruiting for a Quality Manager to join their business in Germany.

Position Title: Quality Manager
Position Type: Contract
Start Date: June 2017
Duration: 3 months rolling
Location: Germany
Contact: Nikolina Dobranic |

Responsibilities:
- The Quality Manager is responsible for overall development, implementation, and maintenance of the projects Quality Management System (QMS).
- Quality manager aim to ensure that the service provides to the customer fit for purpose, is consistent and meets both external and internal requirements. This includes legal compliance and customer expectations.
- A quality manager, also called a quality assurance manager, coordinates the activities required to meet these quality standards.
- Quality manager monitor and advise on the performance of the quality management system, produce data and report on performance, measuring against set standards.
- He/she liaise with other managers and staff throughout the organization to ensure that the quality management system is functioning properly. Where appropriate, he/she advise on changes and how to implement them and provide training, tools and techniques to enable others to achieve quality standards.
- Quality manager may be involved in some or all of the following:
- Devising and establishing projects quality procedures, standards and specifications;
- Reviewing customer requirements and making sure they are met
- Working with purchasing staff to establish quality requirements from external suppliers;
- Setting standards for quality as well as health and safety;
- Making sure that service delivered meet international and national standards;
- Looking at ways to reduce waste and increase efficiency;
- Defining quality procedures in conjunction with operating staff;
- Setting up and maintaining controls and documentation procedures;
- Monitoring performance by gathering relevant data and producing statistical reports;
- Making suggestions for changes and improvements and how to implement them; using relevant quality tools and making sure managers and other staff understand how to improve the business; making sure the project is working as effectively as possible to keep up with competitors.
- Ensure that the projects Quality Management System conforms to customer, internal, ISO 9001, and regulatory/legal requirements.
- Ensure evaluation of, and reporting on, vendor quality systems.
- Manage the monitoring, measurement, and review of internal project processes, especially those that affect the quality of the delivered service.
- Work with customers, employees, contractors, and outsourcing firms to develop service requirements.
- Report to management on the performance of the QMS (e.g., results of quality audits, corrective actions), including the need for improvement.
- Conduct periodic management review meetings.
- Oversee product recalls.
- Responsible for accuracy and timely inspection/calibration of monitoring and measuring devices.
- Keep up on standards, regulations/laws, issues, and news with respect to service quality.
- Reports directly to the Service Director.
- Works in conjunction with Procurement, and any other department that has an effect on the quality of the projects service delivery.

Qualifications:
- A bachelor’s degree in engineering or quality is required, some years of experience in Quality Assurance/Quality Control.
- Current CQA or similar certification is required.
- Excellent communication skills and the ability to work well with people at all levels are essential.
- Must have strong organizational, analytical, problem solving, and management skills.
- Experience with MS-Office (especially Outlook, Excel, Word) is needed.
- Project management experience is a plus.
- Ability to communicate orally with customers, vendors, management, and coworkers is crucial.
- Regular use of phone and email for communication is essential.
- Hearing and vision correctable to within normal ranges is essential for normal conversations, receiving ordinary information, and preparing or inspecting documents.
- The ability to remain in a stationary position roughly 50% of the time, as well as the ability to move about the office occasionally (attending meetings, etc.), is required.
- Occasional travel to vendor sites (10-15%) for audits, inspections, etc., may be required.
- Fluent German & English
- The job is normally performed indoors, in a traditional office setting.
- ASiG work experience
- Turnkey/civil work experience
- SWAP/ rollout experience

For more details contact: sales(at)manningglobal com
Quoting reference: MGND/8249
Or call Nikolina Dobranic on: