Beschreibung
For our client located in Stuttgart we are currently looking for a B2B Technology Customer Order Manager
Start: 1.06.2017
End: 31.12.2017
Location: Stuttgart, Germany
Deadline: 12.5.2017, 1:00pm
Project languages: English AND German
Job description:
- Accept and take care of customer related projects in order to fulfil customer orders
- Creation of project plans and project reports
- Cross-functional responsibility for resource management
- Responsible for customer contact during realization phase of orders (spoc to customer)
- Presentation of services and products in front of customer
- Implement customer solution scenarios based on products and bespoke products
- Support processes from design to expansion and implementation of customer solution
- Support in the provision of customer-oriented documentations
Skills and qualifications:
- Experience in acting as a single point of contact for customer requests
- Experience in providing services to business customers and/or end customers
- Highly motivated and communicative, not scared of confrontation
highly advantageous:
- Basic knowledge in IP routing and VPN technologies
- know-how in workflow instruments and/or JIRA used as workflow instrument
nice-to-have:
- Knowledge of Cisco ASR family
- Completed further education in FMEA, Prince, ITIL or similar
- Experience in Carrier Ethernet solutions (MEF 2.0, PBB_EVPN)
- Experience with Cisco WLAN solutions
Jan Ballis
MBA Michael Bailey Associates
Senior Recruitment Consultant
Michael Bailey International is acting as an Employment Business in relation to this vacancy.