IT Change & Release Manager (f/m) ServiceNow

Vertragsart:
Vor Ort
Start:
02.2017
Dauer:
9 Monate
Ort:
Zurich
Eingestellt:
08.02.2017
Land:
flag_no Schweiz
Projekt-ID:
1283663

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A Swiss Insurance Company is looking for a ServiceNow IT Change & Release Manager within the Service Operations Department.

Workload 100%
Workplace Zurich
Start Date asap
End Date
Reference Number 3929

Tasks
• Practical concept and design of the IT Change/Release Management Process (strategic solution & smaller immediate implantable improvements).
• Identification of necessary requirements towards underlying processes and systems (Configuration Management, Application Repository, Requirements Management, Deployment Management etc.).
• Planning the implementation, incl. respective transition approach.
• Tracking and chasing of already planned activities within the strategic program.
• Administrative support/backup for the current Change Management Team.

Requirements
• Experience with IT Change & Release Management.
• Minimum of 5 years of experience in Process Management and Project Management.
• Sound knowledge of ITIL.
• Experience in conceptual and design work.
• Fluent in English and German, written and spoken.

Soft Skills
• Willing to perform daily operational tasks.
• Flexible, proactive, dynamic and result driven personality.
• Self-driven and able to work independently.

Olivier Rode
Junior Business Consultant
+41 (0)