Beschreibung
A Swiss Insurance Company is looking for a ServiceNow IT Change & Release Manager within the Service Operations Department.Workload 100%
Workplace Zurich
Start Date asap
End Date 31.12.2017
Reference Number 3929
Tasks
• Practical concept and design of the IT Change/Release Management Process (strategic solution & smaller immediate implantable improvements).
• Identification of necessary requirements towards underlying processes and systems (Configuration Management, Application Repository, Requirements Management, Deployment Management etc.).
• Planning the implementation, incl. respective transition approach.
• Tracking and chasing of already planned activities within the strategic program.
• Administrative support/backup for the current Change Management Team.
Requirements
• Experience with IT Change & Release Management.
• Minimum of 5 years of experience in Process Management and Project Management.
• Sound knowledge of ITIL.
• Experience in conceptual and design work.
• Fluent in English and German, written and spoken.
Soft Skills
• Willing to perform daily operational tasks.
• Flexible, proactive, dynamic and result driven personality.
• Self-driven and able to work independently.
Olivier Rode
Junior Business Consultant