Beschreibung
Task:Operations and Support of Customer-specific Internet Access (Blue Coat and Palo Alto) and Remote Access (Pulse Secure and Nordic Edge) Solutions:
- Incident Management (incl. End User Contact, Troubleshooting and Coordination of Service Providers)
- Outage Handling
- Service Request Management
- Problem Management
- Change & Release Management
Requirements (Must have):
- excellent knowledge about blue Coat (ProxySG, ProxyAV, ASG) - at least 5 years working experience
- excellent knowledge about Pulse Secure (Juniper MAG) - at least 5 years working experience
- Project language: English
Nice to have:
- DNS
- OTP Solutions
- Palo Alto
- Routing
- German language
Beginn:
Dauer: 30.06.2017
Branche: Chemie/Pharma