IT Onsite Support

Beschreibung

IT Onsite Support


We are currently recruiting for our client, a market leading technology company in the Automotive space, for IT Onsite Support to join their new office and team in Berlin.


Position Title: IT Onsite Support
Position Type: Permanent
Start Date: ASAP
Location: Berlin
Contact: Kimberly |


Responsibilities
- Onsite, analyze current and complex IT problems and inquiries from German customers
- Ensure excellent customer service and delivery onsite, during implementation or service needs
- Develop problem solutions and implement them with the goal of a reliable product and service quality in the software and network area
- Ensuring the functionality of IT products and solutions and thus customer satisfaction, onsite
- Evaluate the environmental conditions
- Record and determine actual vs. desired state of transfer
- Implement software plans according to concept


Qualification
- 2+ professional years in a customer oriented and service role within an IT environment
- Flexibility to travel onsite to our client’s German customers, within Germany to ensure onsite implementation and solution
- Proven ability to see delivery and problem resolution through, with customers
- Native/Fluent German, Fluent English language


For more details contact: Sales(at)manningglobal com
Quoting reference: DE_MGKRMCS7638
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