German Speaking Operational Business Process Analyst

Vertragsart:
Vor Ort
Start:
ASAP
Dauer:
6 months and extendable
Von:
Networkers International Plc
Ort:
DE
Eingestellt:
13.07.2016
Land:
flag_no Deutschland
Projekt-ID:
1166277

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Fluent German and English

Experience in Managed service delivery projects

Commercial principles awareness

Some experience in Project management

Min. 5 years experience in Fixnet Business Customer provisioning process

Good understanding of workflow tooling

Flexibility to take-over variations of the role

Very good Presentation skills

Familiar with outsourcing principles

Responsibility:

Create an operational Handbooks

Process documentation

Implement processes into a new operations ste-up

set-up and steer customer meetings, work with customer

identify improvement areas and optimisation

define quality measrures and SLA implementation