Tech / Berlin: 1st Level Support (w/m) / 46489

Berlin  ‐ Vor Ort
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Beschreibung

Currently we are searching for one candidate who is able to cover the following position:

Basic parameters:
permanent employment or self-employed
full time
duration: 27.06.2016 -30.09.2016
location: Berlin

Tasks:
Respond to, record and track all interactions, incidents and requests reported via telephone, e-mail or in-person in our ticketing system, in an efficient and effective manner
Evaluate, trouble-shoot and follow-up on customer issues
Drafts / maintains Knowledge Articles on our internal wiki

Must-Have-Skills:
Recent graduates from undergraduate or graduate degree programs in Computer Science, Computer Engineering, Management Information Systems or related fields are also eligible to apply
Experience in dealing with customers
Maintain regular and consistent attendance and punctuality
Familiarity with Atlassian products: JIRA and Confluence, but not mandatory
Windows Operating Systems
General understanding of PC/Hardware maintenance and repair
Working Knowledge of MS Office suite (Word, Excel and Outlook)
Knowledge of Active Directory, Exchange

Your GECO contact person is looking forward to your feedback:
Slavisa Ostojic
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If you are interested in this position, we are looking forward to receive your current CV (Word document) incl. your availability and your salary requirement / hourly rate.

Additional job offers can be found here:
https://www.geco-group.com/it-specialists/jobs
Start: 27.06.2016
Dauer: 30.09.2016
Art: Contract
Start
27.06.2016
Dauer
30.09.2016
Von
GECO Deutschland GmbH - A Yoh Company
Eingestellt
17.06.2016
Ansprechpartner:
Britta Zigahn
Projekt-ID:
1149984
Vertragsart
Freiberuflich
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