Beschreibung
Title: Infrastructure Support Consultant
Location: Muhldorf, Germany
Duration: 6 months with (Possible Extension)
Start: ASAP
Rate: Negotiable
Language: German Fluent Speaking
Skills:
* Experience/Knowledge in Windows Server ,
* Microsoft Office Suite ,
* Windows XP/7 and Apple Macintosh Operating systems,
* Active directories,
* Protocols - LAN/WAN, TCP/IP, DNS, DHCP, FTP, VPN, Cisco Router, Switch and Hubs,
* Symantec Backup Exec 11.0 Server and End point protection,
* Network Printers, Scanners, Network Cards, Memory and other peripheral devices,
* Network Cabling and Hardware testing,
* IPhone and Blackberry support and Avaya IP Phones.
* MCSE or equivalent Microsoft certification would be required. CCNA certification would be an added advantage.
Responsibilities include:
* Server Side support for Infrastructure (Touch Services),
* First & Second Level Support to end users,
* Co-Ordinate and support activities planned by Core Infrastructure team of Crown,
* Virtualized support for unmanned location through educating and empowering identified Super Users,
* Regional Infra team rationalization based on workload sharing by central Infra Team,
* Validation and resolution of the alert received by way of troubleshooting on the system.
* It will also involve escalation and resolution follow-up with other parties like vendors & suppliers or central management teams.