Beschreibung
This is your job-Rectify incidents and problems in connection with equipment and software of the end user computing environment in the 3rd level area
-Preparing and ensuring the fully automated installation and integration of new hardware into the operation
-Integrating drivers, firmware/BIOS into the standard clients as well as hardware modification and phasing out under consideration of the end-of-life cycle.
-Conceptualise standard system configurations (client construction, OS imaging)
-carrying out and documenting user and system acceptance tests
-Continuous analysis of client applications and configurations with regard to the client reference model and compatibility
-Implementing measures to eliminate weaknesses and carrying out IT operations in accordance with the agreed SLAs.
What you bring with you
-Desired degree: Completed studies in the field of business/information technology or training in the field of information technology with several years of professional experience or comparable qualifications
-Experience with Microsoft System Center Configuration Manager (SCCM/MECM) desirable
-founded experience with current Microsoft operating systems and Windows installation technologies, also in the enterprise environment, as well as with imaging tools OSD/MDT (Microsoft Deployment Toolkit) required
-knowledge of Microsoft Intune/Microsoft Azure as well as AD server support
-Founded experience in the development of client systems in complex IT landscapes (Windows 10)
-knowledge of scripting tools such as VB (Visual Basic) or Power Shell desirable
-High service orientation and strong communication skills, commitment as well as responsible and independent working style
-Business fluent German and English required, both written and spoken