Onsite Support

Plattling, Bayern  ‐ Vor Ort
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Beschreibung

Work Location - *Plattling, Germany
Start Date - Immediate
Job Type - Contract
Contract duration - 6 months
Language - German & English *

Roles and responsibilities:

Conduct support operations on day-to-day basis
Practical understanding and knowledge of ITIL processes
Incident and request resolution
Hardware procurement and stock management
IMAC for standard IT devices
Recycle & Disposals
Asset Inventory Management
Spare Management and Loan Devices
Local Applications Support
VIP/Flex Support
Hands and feet support for network equipment, servers and security devices
Mobile phone support
Participation in Projects and Change Management
Printer support
Other IT tasks defined by the reporting manager
Participation in the Duty Ring within two hours from home base System operations + details related to that (see group profiles) (24x7 on call)
Ensure the cooperation between IT teams and other IT and business functions

Consistently acknowledges and appreciates each team member’s contributions

Effectively utilizes each team member to his/her fullest potential

Motivates team to work together in the most efficient manner

Mitigates team conflict and communication problems

Prerequisites:

Strong service mindset with “can do” attitude
Manufacturing business understanding is an advantage
Experience on preferably several of technological domains: servers & storage, network and desktop services
Problem solving capabilities with understanding of technology and business interface
Experience and knowledge of local application portfolio
Good understanding of IT Service Management processes and practices
Strong team working and team leading skills
Effective, goal oriented and positive mindset
Language skill level: German + English
Rotational requirements: international and functional
Relevant professional experience of 5 years
Experience in IT infrastructure planning and development
Ability to effectively prioritize and execute tasks in a high-pressure environment
Demonstrates a positive and productive attitude
Works well independently, manages to prioritize tasks and work under pressure
Inspires the trust of others and works as a part of the team
Follows organization’s goals, values, policies, processes and procedures
Manages competing demands, frequent changes, and uses time effectively
Ability to work in multicultural environment
Start
ab sofort
Von
Infoplus Technologies GmbH
Eingestellt
30.04.2019
Ansprechpartner:
Sandhya Taneja
Projekt-ID:
1764369
Vertragsart
Freiberuflich
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