Beschreibung
Technical Expert Real Time Communication (Voice) m/f / Kennziffer - 27178Task:
The Technical Expert is responsible for System Engineering (system analyzes, system design, system development) of VoIP services. The Technical expert is developing the conceptual design (technical architecture) and the detailed technical solution (engineering guide) of VoIP services in the arena of Unified Communications, SIP-Trunking and Video Communication.
He guarantees the technical functionality of the developed solution while it is built within the transition and transformation project.
This function especially includes the analysis of customer demands, the conversion of the requirements into a technical specification, the calculation of production costs for the technical components (e.g. not the operational costs), the solution engineering, including the consideration of the SLA specifications on a technical level. In transition and transformation phase he supports operations (PLVT or GCS) to realize the technical concept up to a pilot (e.g. central components or first customer site). He is not responsible for the complete realization of a technical solution, e.g. rollout of all customer sites or endpoints.
He is not acting as a project manager for managing planning, conception and implementation of the contractually agreed voice services.
General requirements:
- Takes full responsibility for the technical engineering of a voice solution (SIP-Trunk (BV-Connect, CSIPG), UC-Cisco, UC-SEN).
- check the proposed solution design against changes driven by new customer requirements and new capabilities of the operation organization
- adapt the proposed solution according the confirmed changes, considering stability, costs and compliance rules
- Ensure compliance with standards of organization.
- enable lifecycle management though proper documentation
- support problem management for a customer solution
Communication / reports:
- Regular communication with Transition and Transformation Management regarding technical solution development status.
Expected results / results to be delivered
- Technical architecture for FMO (including technical aspects)
- Technical Solution migration concept from CMO to CMO+ and FMO
Skill:
Broad and deep knowledge about current VoIP technologies, Unified Communication (specialized on vendors Cisco and SEN), SIP Trunking, Video communication and underlying network technologies (LAN, WAN, IP) and products.
products and platforms (BVoIP Connect, Corporate SIP Germany, UC Cisco, UC SEN, Corporate Video)
Fluent English
ICT Analysis, Architecture & Design (IAD)/Production Engineering/ Voice & Unified Communication/Corporate Video (Cisco/Tandberg)/ Voice & Video - Session Initiated Protocol (SIP)/ VoIP Integration
Willing to travel - even for an extended period of time
Art: Contract
Ansprechpartner:
Herr Michael Zohrab
Tel.:
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Über die Prometheus GmbH:
Seit Gründung im Jahre 2001 ist die Prometheus GmbH einer der führenden "Dienstleister der Dienstleister"
für Systemhäuser, Hard- und Softwarehersteller, Distributoren und andere ICT-Dienstleister.
Das Unternehmen unterstützt seine Kunden bei der Bewältigung aufwändiger IT-Projekte, beim Outsourcing
von Support- und anderen IT-Dienstleistungen, sowie bei der langfristigen Bereitstellung qualifizierter
Teams von Freelancern und festangestellten Mitarbeitern.
Die Prometheus GmbH verfügt dazu über die Genehmigung zur Arbeitnehmerüberlassung,
über zertifiziertes und geschultes Personal und einen Kandidatenpool von über 10.000 Bewerbern mit
unterschiedlichen Qualifikationen und diversen Zertifizierungen. Die Gesellschaft konzentriert sich
vornehmlich auf den deutschsprachigen Raum.