Beschreibung
Business Analyst - Digital Business Technical Analyst
Whitehall resources are currently recruiting for a Digital Project/Engagement Manager for our client in Germany.
Start: 09.01.2017
End: 29.12.2018
Location: Munich
Capacity: 100% on site
Rate: in USD per hour all in
General Responsibilities and Experience:
- Project Execution
- Knowledge of formal change management processes and systems.
- Assists in the preparation and implementation of project and program plans. Adheres to and can apply different project management disciplines to own work as part of SDLC (eg, project planning and tracking, status reporting, risk identification, issue tracking)
- Escalates issues appropriately and works with Support Teams, product teams and stake-holders to clarify and resolve.
- Analyse key metrics to improve implementation and deployment of self-order digital commerce.
- Excellent communication and facilitation skills in English. Other major European languages would be a bonus
- Present information in a business-friendly language & ability to present information to decision makers that is relevant, compelling & timely
- Flexible yet able to empathize with market teams to drive progress
Experience
- A minimum of 4years experience as a business analyst or equivalent role, ideally having previous experience of self-order Digital commerce and/or point of sale solutions in the retail sector, or working within a Digital Commerce agency.
- Experience of business process engineering - capable of interpreting user/customer requirements and translating these in to clear and concise process flow documentation. Knowledge of formal change management processes and systems with direction from the Digital commerce Deployment Manager, can bridge the gap between the business customer and the technology solution providers.
- Experience working with Global (virtual) teams preferred.
Technology
- Knowledge of tools and process required to package and publish Apple and Android applications.
- Proven business analysis skills such as ISEB from the British Computer Society, PMI-PBA or similar.
- UIX design skills and ability to create Customer Story Boards preferred.
- Expert user of Microsoft toolset (Word, Excel, PowerPoint, Visio, MS Project, SharePoint).
- Working knowledge of architecture and design - Interface architecture, visual design, and user experience.
Other Attributes
- Work in an international and culturally diverse environment.
- Self-motivated and directed, with keen attention to detail.
- Ability to influence decisions to ensure the best outcomes.
- Work to tight timescales with high quality deliverables.
- Ability to build strong cross-functional relationships.
- Energetic, enthusiastic, organized, customer focused with a strong attention to detail.
- Good problem solver/lateral thinker.
- An empathetic, active listener.
- Work to tight timescales with high quality deliverables.
- Ability to build strong cross-functional relationships.
Whitehall Resources are leading ERP Recruitment specialist in the provision of SAP, Oracle & IT recruitment in the UK and Internationally.