SAP CRM Functional Consultant

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Damco Solutions
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Job Title: SAP CRM Functional Consultant

Location: Essen, Germany

Job Type: Contract

The Job Description/required skills are as follows:-

Support clients in the selection, implementation of SAP CRM module. This role requires consulting skills, business knowledge, and SAP solution expertise to effectively integrate SAP technology into the client's business environment in order to achieve client expected business results.

  • Implementation of SAP CRM modules to enhance the clients' business functionality and overall performance, while maintaining a high degree of customer satisfaction.
  • Design, configuration and testing in various SAP CRM Functions.
  • Expertise in configuration of Service Request Management, Service Agreements, Service order Management, Service Contracts Management, Repairs, Preventive Maintenance, Corrective Maintenance Complaints; Returns management, Credit Check Management for Service and sales order
  • Expertise in analysing Business Processes and mapping Business Processes by following SAP Best Practices.
  • Expertise in preparing Functional specification documents, User Manuals, Test Scripts and End user training.
  • Expertise in SAP CRM Middleware integration with SAP ECC.
  • Good experience with Integrating SAP and non-SAP Systems
  • Good understanding and working experience SAP SD, MM and FICO.
  • Maintain a thorough knowledge of the organization and adheres to all organizational standards
  • SAP configuration experience
  • At least three full life cycle SAP R/3 implementation experience (Project Preparation till Go-Live)
  • Experience in CRM technical skills will be an advantage.
  • Experience and knowledge of key integration points between SAP,SD, MM,PS and FICO modules
  • Must be willing to travel in Europe when required during the roll out