Beschreibung
Nicholas Bernard seek a SAP CRM Consultant for a long term project in North Rhine-Westphalia.
Roles and Responsibilities
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Implementation of SAP CRM modules to enhance the clients' business functionality and overall performance, while maintaining a high degree of customer satisfaction.
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Design, configuration and testing in various SAP CRM Functions.
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Expertise in configuration of Service Request Management, Service Agreements, Service order Management, Service Contracts Management, Repairs, Preventive Maintenance,Corrective Maintenance Complaints; Returns management, Credit Check Management for Service and sales order
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Expertise in analysing Business Processes and mapping Business Processes by following SAP Best Practices.
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Expertise in preparing Functional specification documents, User Manuals, Test Scripts and End user training.
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Expertise in SAP CRM Middleware integration with SAP ECC.
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Good experience with Integrating SAP and non-SAP Systems
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Good understanding and working experience SAP SD, MM and FICO.
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Manage or participate in SAP Workshops
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Maintain a thorough knowledge of the organization and adheres to all organizational standards
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