Beschreibung
Location: Germany, Munich.Experience: 6+ years of Experience.
Language: German, English
Skills: Microsoft Surface Hub
Requirement:
• German speaking,
• Microsoft Surface Hub solution understanding,
• Surface Hub audio and video connectivity with network,
• Troubleshooting of issues related to Surface Hub,
• PSTN /PBAX networks,
• SIP trunks,
• Experience with PowerShell,
• Monitoring skills.
Responsibilities:
• Provide level 1 level 2 production support for production environments (Microsoft Surface Hub)
• Prioritizing and escalating with L3 team member to ensure timely resolution
• Troubleshoot and fix issues
• Upgrades and Patches
• Configuration, and system administration of MS Surface Hub
• Expected to perform various Server Administration activities and handle escalated requests from the Service desk personnel
• Expected to play Level 1/Level 2 role for infrastructure Administration, Incident, and Change Management
Job Types: Full-time, Contract
Contract length: 6 months