Beschreibung
Location: HerzogenaurachExperience: 1-2 years of hands on experience in solving POS Support tickets
Language: English
Skills:
POS Expertise and minimum 1-2 years of hands on experience in solving POS Support tickets
Experience in leading support teams. i.e. ITIL, service improvements, monitoring, automation, SOPs, team management and good communication
Strong overall retail background
Understand requirements, create program specifications and unit test plans; develop codes; implement testing, transition and support activities; interface with internal team and key stakeholders; participate in knowledge management activities to ensure high quality deliverables WITHIN the guidelines, policies