Beschreibung
Für unseren Kunden suchen wir einen Business Analysten (w/m/d).Rahmendaten:
Start: asap
Laufzeit: 30.06.23++
Auslastung: Vollzeit
Einsatzort: Remote, ggf. Abstimmungen in Darmstadt
Aufgaben:
- Design of workflows to implement the business requirements of the business areas
- Targeted optimisation of interfaces, data flows and structures, reports and related processes in the area of Windows, Active Directory, MS Office 365 and ServiceNow.
- Process analysis and design
- Business requirement statement & analysis
- Business Process Design
- Workflow Design
- Data Analysis
- Error Analysis and Resolution
- ServiceNow
Anforderungen – must have:
- ITIL (focus on: Continous Improvement, Business Analysis (Request Fulfillment), - Problem Management, Asset/Config Management)
- SCRUM
- PMI
- German / English