VM Ware Engineer - Munich

Beschreibung

General Description

Responsibilities :-
-       Adhering to SLAs
-       Mentoring / Training Team Members
-       Handling tickets / requests
-       Perform root cause analysis
-       Troubleshooting technical issues
-       Defining processes and ensuring that the processes are adhered to
-       Oversees and is responsible for successful completion of Installation, configuration and migration
-       Ensure maximum uptime according to the SLA
-     Understanding of Multi-geo support environment
-       Responsible for building / maintaining a test environment
-       Improves and maintains customer and employee satisfaction
-       Suggests new technologies and design changes
-       Monitoring and maintaining SLA requirements by the team members
-     Planning Backup/Restoration Strategy for 24x7 operation support
-       Suggesting patches/upgrades to maintain security level
-       Testing / Auditing/processes as required from time to time
-       Identify Skill gaps and plan for training / knowledge updating

Technical Requirements
• In-depth knowledge on working of ESX Server & vCenter Server [formally Virtual Center]
• Work independently and as a member of a team of consultants on engagements with customers, often in a technical leadership role.
• Architect and develop customer solutions based on current hands-on knowledge of the VMware product line, storage, networking, management, and associated customer business processes.
• Participate in the pre-sales process to understand customer business and technical objectives and product requirements, in order to develop effective solutions
• Document best practices in developing and deploying VMware solutions, and feed them into our knowledge base for reuse by customers and partners
• 3+ years experience in architecting, designing and deploying virtualized infrastructures, ideally with a special emphasis on VMware vSphere (or VI3.5) and VMware Lab Manager 3 (or 4)
• Proven experience with IT automation systems (BMC, HP, IBM/Tivoli, CA)
• Strong practical Linux systems administration skills would be added advantage
• Understanding of computer server architectures, including peripheral interfaces (SCSI, RAID, Ethernet) and multi-processor designs (SMP)
• Knowledge on VMware Datacenter and Management Products like vSphere, vCenter Converter, Lab Manager, Chargeback, Capacity IQ etc is must.
• Hardware : Hands on Servers ( HP/DELL/HP/IBM)Work independently and as a member of a team of consultants on engagements with customers, often in a technical leadership role.
• Architect and develop customer solutions based on current hands-on knowledge of the VMware product line, storage, networking, management, and associated customer business processes.
• Participate in the pre-sales process to understand customer business and technical objectives and product requirements, in order to develop effective solutions
• Document best practices in developing and deploying VMware solutions, and feed them into our knowledge base for reuse by customers and partners
• 3+ years experience in architecting, designing and deploying virtualized infrastructures, ideally with a special emphasis on VMware vSphere (or VI3.5) and VMware Lab Manager 3 (or 4)
• Proven experience with IT automation systems (BMC, HP, IBM/Tivoli, CA)
• Strong practical Linux systems administration skills would be added advantage
• Understanding of computer server architectures, including peripheral interfaces (SCSI, RAID, Ethernet) and multi-processor designs (SMP)
• Knowledge on VMware Datacenter and Management Products like vSphere, vCenter Converter, Lab Manager, Chargeback, Capacity IQ etc is must.
• Hardware : Hands on Servers ( HP/DELL/HP/IBM)
• Provide architectural guidance and oversight into integration of VMware products with third party products within the customer’s IT environment:
storage, networking, systems management capacity management and monitoring, high availability solutions, security infrastructures, etc.
• Provide architectural guidance and oversight into integration of VMware products with third party products within the customer’s IT environment: storage, networking, systems management, capacity management and monitoring, high availability solutions.

Soft Skills

-       Excellent communication and conversation skills (Verbal and Written)
-       Good documentation skills
-       Should have a excelent customer handling skills
-       Able to handle high presure situations
-       High level of acceptance
-       Can drive HCL’s value and its methodology

Other Skills / Experience

-      Worked on Production systems
- Datacenter understanding
-       Experience with Database Migration, Installation, Upgrades and Patching
-      14. Scripting knowledge such as VB Scripts, KIX etc will be an added advantage
-       Knowledge of Data Guard / Gateways
-       Storage Management Techniques
-       Experience on Sun / Veritas / Microsoft Cluster

Years of Experience

Total : Above 6+ Years of experience
Relavant : 4+ years of hands-on experience and proficiency in managing and maintaining a medium/large environment (at least Servers)

Certification requirements

-    MCSE (Essential), VCP, (Essential), ITIL (Would be added advantage)