Beschreibung
We have a job opening for the below requirement in a TOP MNC. If you are interested in the below position, please get in touch with us.Regards.
• Wireless Networking (CISCO, ARUBA, MERAKI), Network Routing/Switching, Cisco Prime, Cisco ISE, AAA
• DNS/DHCP/IPAM, Proxy
• Firewall, Scripting
• Leading team of more than 30 members
• Team performance management
• Ability to lead and drive the team towards program objectives.
• Experience in running operations with ITIL processes / ITIL certified.
• Excellent Analytical and troubleshooting skills.
• Excellent in Verbal, and written communication.
• Creative thinking in implementing Service improvements (automation, incident reduction, etc.).
• Excellent presentation skills.
• Lead a team of more than 30 members and perform task allocation to the team. Conduct performance appraisals for reporting team members.
• Engage in third-party vendor interactions.
• Ensure that all the services under him/her are delivered by adhering to the agreed SLA/KPIs. Define and implement Service Improvement plans.
• Oversee Demand management, Incident & Change management, Problem Management, and Service Level Management activities in the service.
• Implement automation in the service resulting in effort and cost savings. Drive continuous service improvement activities in the service.
• Have regular forums to connect with the client to discuss day-to-day operational topics. Conduct Team meetings regularly.
• Engage in problem management process for root cause determination & permanent corrective action.
• Plan and oversee life cycle management activities(e.g. patching and upgrade activities)
• Leading the activities of Quarterly Maintenance weekends ensuring the successful recovery of all the systems post activity.
Experience working on RFPs (solutions/estimates) for infrastructure services.
Driving automation using state-of-art automation platforms.
Job Types: Full-time, Contract
Contract length: 6 months
Salary: 600.00€ per day