Beschreibung
Location: Germany - Neu-Ulm, BerlinLanguage: English
Skills: Windows/Linux, ITIL Functions & Processes, Service Delivery and Communication skills.
Requirement:
• IT Infrastructure Service Management experience and associated service models.
• Experience in CMMI based process improvement models, experience delivering Lean/Six sigma projects, agile methodologies ITIL knowledge.
• Ability to lead, make decisions, problem solve and work within and with other teams (including partners) to deliver outcomes.
• Demonstrate a resilient approach to working, asking tough questions to identify root cause.
• Working knowledge of EUC operations including Remote support and Deskside support.
• Experience in Stakeholder management and Conflict resolution.
• Awareness of Service Management, Project and Portfolio management tools and platforms (Service Now etc.)
• Fluency in German and English.
• Excellent analytical skills and problem solver mentality.
Contract length: 6 months
Job Types: Full-time, Contract
Salary: Up to 700.00€ per day
Work Remotely:
• Temporarily due to COVID-19