Beschreibung
Location: Germany - RastattExperience: 8 – 10 years of Experience.
Language: German, English
Skills: Windows/Linux, ITIL Functions & Processes, Service Delivery and Communication skills.
Requirement:
• Should have managed small to medium teams delivering/managing IT operations. Should be hands-on in terms of technology. Should have an understanding of processes and quality aspects
• Knowledge of IT asset management, incident/request management, problem management, change/release management, Availability and capacity management.
• Good understanding on VM, OS, Network, storage and general datacenter technologies.
• Extensive knowledge on all types of Unix / Linux and Windows Flavors
• Strong knowledge of Storage, Backup and Networking
• Experience on Upgrades, Migrations, Performance Tuning and advanced Root cause analysis
• IBM ISP, DELL EMC Networker, VEEAM, Veritas NetBackup, Linux and Windows Administration Intermediate Level.
Responsibilities:
• Provide N-level support using IBM ISP, DELL EMC Networker, VEEAM, Veritas NetBackup, Linux.
• Install and configure application monitoring and analytics tools.
• Implement the log analytic tools and provide right analytics to customers
• Proactive problem management - providing solutions to technical and operational issues.
• Responsible to build and implement security guidelines.
• Running the service operations in close cooperation with other IT process owners and service owners.
• Automate regular activities
• Implement the changes one various environments and support go-live activities.
• Responsible to auditing incidents, changes and problem requests and providing feedback to team.
• Responsible for SLAs / KPIs and service quality
Contract length: 6 months
Job Types: Full-time, Contract
Salary: Up to 360.00€ per day
Work Remotely:
• Temporarily due to COVID-19