Beschreibung
Location : Germany, StuttgartExperience : 8 – 10 years
Language :German, English
Skills :IBM DHBC Storage, TSLM, ISPP
Requirement :
• Should have managed small to medium teams delivering/managing IT operations. Should be hands-on in terms of technology. Should have an understanding of processes and quality aspects
• Knowledge of IT asset management, incident/request management, problem management, change/release management, Availability and capacity management.
• Good understanding on VM, OS, Network, storage and general datacenter technologies.
• Extensive knowledge on all types of Unix / Linux and Windows Flavors
• Strong knowledge of Storage, Backup and Networking
• Experience on Upgrades, Migrations, Performance Tuning and advanced Root cause analysis
Responsibilities :
• Provide N-level support using IBM ISP, DELL EMC Networker, VEEAM, Veritas NetBackup, Linux.
• Install and configure application monitoring and analytics tools.
• Implement the log analytic tools and provide right analytics to customers
• Proactive problem management - providing solutions to technical and operational issues.
• Responsible to build and implement security guidelines.
• Running the service operations in close cooperation with other IT process owners and service owners.
• Automate regular activities
• Implement the changes one various environments and support go-live activities.
• Responsible to auditing incidents, changes and problem requests and providing feedback to team.
• Responsible for SLAs / KPIs and service quality
• Prioritizing the team activities and changes.
• Responsible to bring service improvement ideas and to implement in service
Contract length: 6 months
Job Types: Full-time, Contract
Salary: Up to 400.00€ per day
Work Remotely: