Beschreibung
Location: Germany - Stuttgart, Hannover, Bremen, Sindelfingen, Rastatt, Esslingen.Experience: 8 - 10 years of experience.
Language: German, English
Skills: L3-Expert / Troubleshoot / SME, Program Management / Operations Head / Key Stakeholder Management / Transition and Transformation Management.
Requirement:
• Should have managed small to medium teams delivering / managing IT operations. Should be hands-on in terms of technology. Should have an understanding of processes and quality aspects
• Knowledge of IT asset management, incident / request management, problem management, change / release management, availability and capacity management.
• Good understanding of VM, OS, network, storage and general data center technologies.
• Extensive knowledge of all types of Unix / Linux and Windows flavors
• Strong knowledge of storage, backup and networking
• Experience on upgrades, migrations, performance tuning and advanced root cause analysis
• IBM ISP, DELL EMC Networker, VEEAM, Veritas NetBackup, Linux and Windows Administration Intermediate Level
Responsibilities:
• Provide N-level support using IBM ISP, DELL EMC Networker, VEEAM, Veritas NetBackup, Linux.
• Install and configure application monitoring and analytics tools.
• Implement the log analytic tools and provide right analytics to customers
• Proactive problem management - providing solutions to technical and operational issues.
• Responsible to build and implement security guidelines.
• Running the service operations in close cooperation with other IT process owners and service owners.
• Automate regular activities
• Implement the changes in one of various environments and support go-live activities.
• Responsible to auditing incidents, changes and problem requests and providing feedback to the team.
• Responsible for SLAs / KPIs and service quality
• Prioritizing the team activities and changes.
• Responsible to bring service improvement ideas and to implement in service
• Providing technical consultation to customers and service teams on various technologies used in middleware service and integration components.
Contract length: 6 months
Job Types: Full-time, Contract
Salary: Up to 360.00€ per day