Customer Communication Management, CCM, ECM, OpenText

Erlangen, Bayern  ‐ Vor Ort
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Beschreibung

ROLE AND RESPONSIBILITIES

· Exstream Architect for OpenText Exstream platform

· As part of a larger effort, modernize and migrate in-house composition capability to Exstream OpenText

product.

· The scope includes building, installing and configuring the Exstream platform to support batch, real-time,

interactive letters, quotes and proposal needs for our business partners.

· This will include the migration of composition from 3rd party vendors to the in-house capability as well as

the redesign of some of the templates currently supported

· Analyze customer requirements to design the solution architecture and integration for Exstream solutions.

· Lead Exstream resources and partner resources in the implementation of Exstream solutions.

· Candidate to have firsthand knowledge of platform implementation including infrastructure evaluation

(cloud vs on-prem), High Availability solution architecture design, installation and configuration of Exstream

platform

· Experience with architecting high availability, high volume Exstream solutions (Omni-channel delivery - on-

line, mobile, print, email, etc. & Integration with various delivery mechanisms (e.g. mobile, online))

· Design solution architecture for integration projects of Exstream, including orchestration of publishing tasks

and steps, optimization of logging, fault detection, error handling and channel delivery, all aligning with a

client’s strategies and goals.

· Use knowledge of and experience with architecting, designing, and developing communication applications

as well as consult and train clients on deployment on the Exstream product set including the following

products:

· Exstream Design Manager/Designer

· Communication Builder

· OpenText Directory Services (OTDS)

· Exstream Empower

· Exstream Content Author

· Adobe eSign integration

· Communication Server/ Orchestrator

· Workshop/Supervisor

· ReTouch/StoryTeller

· OT Notifications

· Experience in integrating Exstream to CRM systems.

· Experience in integrating Exstream to Tacton CPQ or Oracle CPQ is a plus.

· Conduct customer workshops in enabling the customer with Exstream product capabilities.

· Hands on experience with Exstream platform performance tuning

· Intimate knowledge of the Exstream platform system components and functions they provide

· Experience migrating workloads from other systems to Exstream platform

· Strong verbal and written communication skills

· Ability to work within a team an collaborate with others
Start
10.2021
Dauer
6 Monate
Von
Ubique Systems GmbH
Eingestellt
30.09.2021
Ansprechpartner:
Dipti Barik
Projekt-ID:
2216949
Vertragsart
Freiberuflich
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