Business Analyst

Provinz Südholland, Den Haag  ‐ Vor Ort
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Beschreibung

Output 1: Conduct learning and business analysis work by:
• Working with the process owner, subject matter experts and others as necessary to determine the as-is and to-be state of specific business requirements. Use a variety of techniques to elicit information.
• Incorporate feedback from external groups.
• Coordinate walk-through and sign-offs, verifying with user representatives or stakeholders that process models accurately depict the business practices and needs.
• Baseline and manage requirements over time, if required.

Example deliverables:
• List of validated detailed requirements based on the WHO template (business, functional and non-functional requirements) for WHO Academy projects.
• Requirements tracking sheet to be used for records keeping purposes. Grouping of requirements by required schedule of delivery.
• Interactive mock-up of reports, dashboards, portals when required.
• Wireframes of visualizations with learning analytics and data source references of visualization elements when required.
• User and technical documentation for service transition for support and maintenance of new software products.

Output 2: Conduct feasibility studies and rapid assessments to determine if specific IT products are fit for purpose.

Example deliverables:
• Feasibility document, outlining gaps and technology risks, including recommendations for senior stakeholders.

5. Essential Knowledge and Skills
• Familiarity with learning management systems, learning experience platforms and other technologies for digital and hybrid learning, assessment and certification
• Strong business/client engagement skills and ability to establish effective working relationships with subject matter experts, conduct interviews, and lead focus groups.
• Strong interpersonal skills and ability to maintain high efficiency in a multicultural environment.
• Solid analytical skills with demonstrated ability to rapidly gather and consolidate information from multiple sources.
• Excellent writing skills and ability to produce documentation to a high standard.
• Able to produce user stories, process diagrams, wireframes, report mock-ups, and other aides for validatingrequirements and informing the technical design phase.
• Comfort with IT processes for project management, change management, and the system development lifecycle.Able to converse freely on a range of application and data-oriented technical topics.
• Ability to effectively collaborate with teams in an international, multicultural, multi-disciplinary environment working under different time-zones.
• Highly organized approach to activities; executes thoroughly under time pressure
• Proactive, flexible, resourceful, and able to work independently.
• High level of competence with MS Office and MS Visio.
• Familiarity with administrative and/or health data management business domains.

6. Education Qualifications
*Essential
• First-level university degree in Business Administration, Engineering, Computer Science or related discipline.
• Post-graduate degree in computer science, data management, business administration, or similar.

*Desirable
• Professional qualification or foundation certification in analysis methodologies such as IIBA-CCBA/CBAP or PMI-BPA.

7. Experience
* Essential
• At least five (5) years of professional experience as a Business Analyst documenting requirements and seeing them transformed into successful solutions.
• Demonstrated professional experience working with medium to large scale cross-functional systems in a global or international context.
• Experience working within a project framework (Prince2 or PMI) and interacting closely with IT colleagues
• Experience working on Requirement Traceability Matrix (RTM), Unified Modelling Language (UML) modelling

*Desirable
• Experience referencing existing database designs during analysis and writing queries using SQL.
• Experience with agile methods and design thinking.
• Experience with UN or other international or multinational organizations.
• Experience in the education or lifelong learning sector

8. Use of Language Skills
• Expert knowledge in spoken and written English
• Knowledge in spoken and written French desirable.

9. Other Essential IT Skills
• MS Office Suite (Word, Excel, Outlook, PowerPoint, etc.)
• MS Teams, MS SharePoint, MS Visio, MS Project.

10. Duration
This position is intended to be 100% forsix months extendable to on year depending on performance.

All work is to be performed on site, unless specifically authorized by a supervisor.There is no guarantee of continued and/or ongoing employment with WHO in any capacity following the end of this contract.
Start
2020
Von
Adroit People Ltd
Eingestellt
17.01.2020
Ansprechpartner:
Hema S
Projekt-ID:
1876952
Vertragsart
Freiberuflich
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