Beschreibung
Responsibilities- Solution architect and lead engineer for a new IT Service Management request fulfilment portal solution to order software, user rights and other objects
- Gather requirements from different stakeholders and propose use cases
- Design the order portal solution
- Define interface definitions
- Integration of existing order portals to the new solution
- Conceptual design of the data model
- Ensure delivery of artefacts defined along the project methodology (blueprint- and infrastructure designs, security concepts etc.)
Requirements
- Several years of experience as solution architect or lead engineer
- Hands-on experience in software development (agile)
- Experience with portal solutions like ServiceNow, MicroFocus SMA-X or BMC Helix
- Fluent in English