Certified Service Now Administrator - CSA(M/W/X)

Rheinland-Pfalz, Ludwigshafen am Rhein  ‐ Vor Ort
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Beschreibung

We are hiring for Certified Service Now Administrator - CSA(M/W/X) @ Ludwigshafen / Mannheim, Germany
Certified Service Now Administrator - CSA
• Delivering technical content (across multiple products) at a variety of levels to different audience levels via classroom (public, onsite), virtual classroom, and recorded formats.
• Learn highly technical products quickly using pre-release documentation and pre-release software and hardware.
• Use exceptional verbal and written communication skills, including virtual/online delivery of multi-day classes.
• Contribute and assist in development of effective and sustainable training courseware and curriculum.
• Travel up to 50% (worldwide).
In order to be successful in this role, we need someone who has:
• A strong technical background and experience with enterprise software (PaaS a plus) and programming languages (JavaScript preferred).
• Understanding of web technologies (HTML, CSS or JavaScript) and experience with any programming/scripting language essential.
• Knowledge and hands on experience implementing ITSM/ITBM/GRC solutions or similar preferred.
• Background in Service Management, ITBM, GRC, IT Management preferred.
• High level of flexibility, creativity, and dependability.
• 3-5 years of experience in a technical training environment required;
• Some instructional design experience preferred but not mandatory.
• ITIL certification preferred
• Good working knowledge of MS Office applications, including: Word, Excel, and PowerPoint as well as learning technologies such as Captivate, Articulate, design tools, LMS' and web conferencing applications.

Thanks,
Aswini Rajesh
Email:
phone:
Start
ab sofort
Von
Adroit People Ltd
Eingestellt
17.07.2019
Ansprechpartner:
Rajesh Ponasanapalli
Projekt-ID:
1798738
Vertragsart
Festanstellung
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