Beschreibung
Organisation Change Management (OCM) Consultant
Role Description:
Required Experience:
Proven OCM (Organisation Change Management) leadership for a large scale process redesign, system integration or technical upgrade projects, especially ERP (Oracle, JDE, PeopleSoft technology experience preferred)
Functional Knowledge:
Business Process and IT. Demonstrated experience in usability analysis, user adoption, IT processes, Shared Services and Mergers & Acquisitions a plus.
OCM Knowledge:
Leadership Engagement: Assist senior executives using organization perspectives and methods to execute business strategies, improve operations and performance, and optimize roles and responsibilities. Stakeholder Alignment: Assist in the implementation of strategy, business initiatives, and organizational and cultural changes for leadership alignment, change leadership, stakeholder and employee engagement, large scale program design, organization performance, and communications. Communications: Create Communication strategies and plans. Coordinate and execute Communications plans with client resources. Develop and deliver key messages to senior level executives. Create, engage and sustain Change Agent Network. OCM resource - could be doing everything from OCM architect, training/education lead, and communication lead/development, and role redesign. Organizational Design: Identify technology/process impacts on organizational roles/jobs. Work with client HR to determine if changes are required and assist as SME in client execution of organizational changes. Training Strategy Development: Conduct training needs assessment and develop a training strategy and plan. Manage Training Design/Development and work with client resources to ensure effective Delivery. Organizational Readiness: Quantify and baseline organization's current state (ie, readiness to change, skills, culture) from data gathered through a variety of techniques (eg, surveys, workshops, work sessions and interviews). Identify gaps and recommend future state design and actions. User Adoption and Knowledge Transfer: Utilize approaches and methodologies to accelerate users' adoption of new processes and technologies Business Processes UPK experience is an added advantage