Beschreibung
Incident Manager required to join Global Blue Chip
Location: Germany.
Preferably living in Germany and German speaking candidates required.
Essential:
- A minimum of 10 years' experience in working with Executive level stakeholders.
- Candidate should be familiar with RACI model and processes, Incident, Problem & Change Management, be flexible and prepared to work through the night in case of major incidents.
- Work to be delivered remotely, however regular team meetings will be planned so face to face meetings (internally) will occur as well.
- The incident management activities will be covered together with 2 colleagues (already engaged for over a year, in an on call model 24x7, 1 week on, 2 weeks off. Outside the on call windows, the candidate should support other severity cases as well but then in problem management Phase as well as Change preparation and execution.
Technologies covered by this model:
- Data center, Unified Communications, routing & switching.
Qualifications:
- ITIL foundation (Minimum)
Apply now for immediate interview.
Flint are a provider of managed services to the ICT industry.