IT Support Analyst

Germany  ‐ Vor Ort
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Beschreibung

IT Support Analyst - Germany

Key Skills, Knowledge & Experience
  • Educated to A level or equivalent (essential)
  • Highly focused on achieving or exceeding expected service levels to customers (essential)
  • Experience of working within or with a Helpdesk or Service Desk (essential)
  • Excellent organisational and communications skills (essential)
  • A strong technical understanding of windows based retail systems (essential)
  • Minimum three years in IT with at least two years in a similar role (essential)
  • Experience of working within a retail environment (essential)
  • Foreign language skills - German & English (esential), Polish (desireable)
  • Experience and knowledge of PCI in retail (desirable)
  • Experience within an ITIL service environment, and strong knowledge of ITIL Service Management (desirable)
  • Experience of supporting a mixed technology environment
  • Full UK Driving License
  • Able to travel as required (valid passport)
  • Six Sigma Yellow Belt certified or higher (highly desirable)
  • ITIL v3 Foundation certified (highly desirable)
Start
07/1992
Von
Real Staffing
Eingestellt
06.07.2015
Projekt-ID:
938366
Vertragsart
Festanstellung
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