Beschreibung
Wir sind aktuell für unseren Endkunden auf der Suche nach Unterstützung wie folgt.Start date:
End date:
Necessary languages: English & German
Place of work: Duesseldorf
Job description:
Application Support Analyst for international Team
Delivery of day-to-day Support for TradingFront Office selected managed application and
services:
° Assess incidents and support requests
° Identify or engineer resolution path, and take the needed action achieve the solution,
° Communicate and coordinate task with relevant stakeholders (users, partner resolver groups (HP, T-System, …), internal process stakeholder)
° Direct support of selected Trader users (business relevant) on end-user issues,
° Support infrastructural or application changes with change assessment and testing Production, delivery and update of IT documentation for the in-scope managed application/services
° produce required documentation as part also of initial knowledge transfer Profile are welcome in german or english!
Auf Ihre Bewerbung freue ich mich!
Marco Raupach
Sales & Marketing
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