Beschreibung
ITSM or Service Now Consultant/ ServiceNow/ServiceNow components /SDLC/ web services/Web technologies/PowerShellAbout us:
ITech Consult AG is a certified ISO Swiss company with offices also located in Germany, Great Britain and Ireland. ITech Consult is specialised in delivering ICT candidates for contract work. We were founded in 1997 by IT professionals; hence we well understand what it means to be professionally supported in your search for a new project and being employed.
Reference No.: 916814NC
Role: ITSM or Service Now Consultant/ ServiceNow/ServiceNow components /SDLC/ web services/Web technologies/PowerShell
Location: Munich, Germany
Workload: 75%-100% (15-20 days/month)
Remote or Onsite: 15-20 days/month onsite
Start Date: ASAP
Duration: until 30th September 2018 - option to extend
Other: Candidates must be eligible to work as a freelancer in Germany with all the necessary permits/documentation/visas.
Job Description:
Summary: The Consultant Provides technology consulting to external customers and internal project teams. He is responsible for providing technical support and/or leadership in the creation and delivery of technology solutions designed to meet customers' business needs and, consequently, for understanding customers' businesses. The role requires that the employee is able to maintain knowledge of leading edge technologies and industry/market domain knowledge.
Responsibilities:
-Participate in the development of business requirements ensuring a thorough understanding of business needs and processes
-Conceptualize, design, code, and test ServiceNow solutions that deliver new system capabilities, system enhancements, or resolves defects
-Standard ITSM development/support including incident, problem, change, requests (service catalog), release management, and knowledge management
-Design and develop Enterprise Service Management solutions using ServiceNow
-Develop content management for ServiceNow solutions
-Participate in Agile development methodologies
-Support & maintain applications by proactively resolving issues and enhance application stability
-Assist with product roadmap & business capabilities that align with the application
-Continuously monitor application performance and vendor recommended patches & upgrades
-Collaborate with team members to improve the quality and scalability of supported systems and provide recommendations
-Partner with the business on exploring new opportunities to add value through the use of technology.
Required Skills:
-Experience in developing custom ServiceNow applications
-Previous ServiceNow development, configuration and administration experience in an enterprise environment
-Integration (interfacing) of enterprise software systems with ServiceNow
-Strong working knowledge of ServiceNow components such as Service Catalog, Change/Incident/Problem Management, Asset Management, CMDB, Knowledge, Release Management, etc.
-Experience working in and managing multiple update sets and coordinating their promotion throughout multiple instances
-Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features
-Experience with content management and familiarity with UI side of ServiceNow preferred
-Participation in the full software development life cycle: Analysis, Design, Coding, Testing and promotion into Production
-Knowledge of system design and development used within Service Oriented architecture and web services integration (SOAP, WSDL, JAXWS)
-Strong knowledge of Web 2.0 Technologies (Java Scripting, XML, HTML, AJAX, Jelly, CSS, PERL scripting, etc.), PowerShell
Languages:
-German Fluent.
Should you find yourself suitable for this position then send your complete dossier using this link in the advert.
*Even if this position doesn't suit your profile we recommend that you send us your CV and share with us what you are exactly looking for.
Call us and discover the quality of our services for yourself. We are more than happy to meet with you for an individual consultation. Do not hesitate to contact us for further enquires on or jobs [at]itcag[dot]com