BSS System Maintenance Engineer

Nordrhein-Westfalen  ‐ Vor Ort
Dieses Projekt ist archiviert und leider nicht (mehr) aktiv.
Sie finden vakante Projekte hier in unserer Projektbörse.

Beschreibung

This an excellent opportunity to join a long term project with a well known telecoms Vendor.

This is a customer facing project which requires English speaking engineers (German would be great but not essential) with a background in BSS, CRM OR OCS billing. Interviews planner for the coming week in the hope for you to join the project by the start of next month.

Key Requirements

  • Serve as technical expert for Online Charging System, CRM and the Billing system. Secure the functionality and Non-function technical quality of deliveries in customer projects.
  • Software loading, configuration, integration, verification, and troubleshooting of existing solutions on a customer site or in a lab environment using Huawei products, 3rd party, or customized packages.
  • Provide ongoing customer support throughout implementation.
  • Attend and participate in customer meetings for specific solutions and different areas.
  • Lead the investigation and isolation of unique and challenging problems, collaborating with product development teams and other support groups to devise a plan for resolution that meets the customer's needs.
  • 3rd level technical support for BSS operation technical problems
  • Maintain technical customer satisfaction, both external and internal customers.
  • Delivery of support within predefined service level agreement.
  • Define methods and process to lead both customers and internal resources through technical issue identification and analysis.
  • Report software bugs to product groups. Advise on potential software improvements during the design and pre-release process.
  • Start
    keine Angabe
    Dauer
    3 months
    Von
    Darwin Recruitment
    Eingestellt
    06.01.2017
    Projekt-ID:
    1264240
    Vertragsart
    Freiberuflich
    Um sich auf dieses Projekt zu bewerben müssen Sie sich einloggen.
    Registrieren