Beschreibung
Main Responsibilities:
- Serve as the Functional and Non-function technical expert for online charging system, CRM and the core billing system.
- Secure the Functional and Non-function technical quality of deliveries in customer projects.
- Bring an understanding of the enterprise, business system, business process, and industry to the team(s) supporting or interfacing with the application.
- Work with the internal departments to define application and technical requirements for Work Requests.
- Document and analyze requirements and lead impact analysis.
- Review and integrate all requirements for the application, including functional, security, usability, performance, quality, and operations requirements.
- Review and integrate changes to the technical architecture for the development, execution, and operations environments.
- Work with the appropriate customer representatives for confirmation and final decisions.
- Create, present, and implement competitive solutions to analyze needs, gather specifications and situational requirements, and work with business development personnel to create effective solutions specifically tailored to the individual entity.
- Provide support to the internal market and sales organizations as an expert in the solutions portfolio.
- Handle change requests and the consequences of such requests for ordered and/or delivered offers from a solutions point of view
- Conduct research, reconciliation and analysis to resolve technical issues of requirement request for customers
- Record and share all the operational related issues and their resolutions.
Requirements:
- At least 5 years of IT experience, experience with a Telecommunication company or major BSS vendor in a Solution Architecture role
- Good knowledge of telecom operator business processes: retail, wholesale, roaming, settlement
- Experience in online rating/charging engine
- Deep knowledge in network protocol such as Diameter, CAMEL, INAP, XML SOAP, USSD
- English fluency both verbal and writing is essential, German language is preferred.
- Ability to review project deliverables for completeness and quality, and compliance with established project standards
- Ability to understand client's needs, analyze, design and document solutions
- Strong communication and presentation skills
- Able to work on a multi-cultural environment
Project People Ltd is acting as an Employment Business in relation to this vacancy.