BSS Maintenance Engineer - Dusseldorf

Nordrhein-Westfalen  ‐ Vor Ort
Dieses Projekt ist archiviert und leider nicht (mehr) aktiv.
Sie finden vakante Projekte hier in unserer Projektbörse.

Beschreibung

BSS Maintenance Engineer - Business Support Systems - OCS - Online Charging Systems - Managed Service

BSS Maintenance Engineer in Dusseldorf, Germany

  • Serve as technical expert for Online Charging System
  • Secure the functionality and Non-function technical quality of deliveries in customer projects.
  • Software loading, configuration, integration, verification, and troubleshooting of existing solutions on a customer site or in a lab environment using vendors products
  • Provide ongoing customer support throughout implementation.
  • Attend and participate in customer meetings for specific solutions and different areas.
  • Lead the investigation and isolation of unique and challenging problems, collaborating with product development teams and other support groups to devise a plan for resolution that meets the customer's needs.
  • 3rd level technical support for BSS operation technical problems
  • Maintain technical customer satisfaction, both external and internal customers.
  • Delivery of support within predefined service level agreement.
  • Define methods and process to lead both customers and internal resources through technical issue identification and analysis.
  • Report software bugs to product groups.
  • Advise on potential software improvements during the design and pre-release process.
Start
ab sofort
Dauer
6 months + extension
(Verlängerung möglich)
Von
RIZE Worldwide Ltd
Eingestellt
17.12.2016
Projekt-ID:
1257263
Vertragsart
Freiberuflich
Um sich auf dieses Projekt zu bewerben müssen Sie sich einloggen.
Registrieren