Beschreibung
Job Title: Office 365 Consultant
Role Location: Ludwigshafen, Germany
Duration: 6 months
The Roles & Responsibilities are as follows:
A strong hands-on development experience with customer facing skills.
Key person liaising in between the offshore support team and the clients SMEs in Onsite
Lead is responsible for the delivery of services related to the projects including software releases, quality communication of daily status and resolution of technical issues.
Serves as a day-to-day point of contact for the client and a liaison to the off-shore support teams in India
Flexible in working under changing and different work settings.
Maintain high team morale including onsite and offshore teams.
Adhere to company and project standards and guidelines.
Accurate time accounting and reporting of own work.
Promptly escalate issues, which affect product delivery and quality that are beyond scope of influence and report same to reporting manager.
Contribute to the company knowledge base and process improvements.
The Required Skills are as follows:
Strong Understanding of ITIL processes (ITIL V3 foundation cert preferred)
Proven experience in administering Exchange Server /Office 365
Good understanding about Office365 - Exchange Online, Azure Active Directory and good have knowledge about On-Premise Exchange.
Good understanding of networks and DNS
Experience in handling Anti-Spam, Security related Incidents, Exchange Online Archives, External DNS issues.
Good knowledge on Windows client side operating system
Good knowledge on Outlook troubleshooting tricks
Exam 70-323 Administering Office 365, mail & Messaging.
Knowledge on Directory synchronization & Active Directory federation services
Sing sign on with ADFS Ver 2.0 and above