Beschreibung
SAP PMO Reporting Lead - German Speaking
SAP PMO Reporting Lead will report to the Programme Manager, and is expected to provide assurance, governance, management information and report delivery on behalf of/for key Stakeholders.
This role sits within the programme and is works alongside Programme Management & Programme Stakeholders to define reporting requirements to satisfy programme decision-making needs. This role defines structures and brings together management information from across the organisation and its key partners to provide reporting to support the senior programme governance forums. This involves working closely with colleagues from across all areas of the Programme,
The PMO Reporting Lead requires excellent relationship and communication management with key Programme stakeholders and suppliers, ensuring that effective, collaborative, relationships exist and are monitored, measured and reported upon, and that appropriate resource control is exercised.
Principals
The role holder will support the Programme Manager and Release Managers in the delivery of programme level reporting using inputs from across the organisation.
In summary, this will involve:
* Being the primary day to day contact with reporting contributors from across the programme
* Collecting, consolidating, verifying and analysing reporting data from across the programme to produce informative, high quality weekly and monthly programme reports for various internal and client-facing programme governance and decision-making forums;
* Collecting and consolidating reports from across the group to support monthly management meetings;
* Ensure project milestones, risks, issues and controls are monitored and reported on through the establishment of suitable processes.
* Provide executive/senior management with a consolidated view of project status, key metrics, KPIs, demand and resource capacity views/plans & other management information at a programme/project level as required.
* Managing the incremental development of the existing semi-automated reporting process and tools and coordinating effectively with the Programme Manager who will be focussed on specifying and procuring the long term programme reporting process and toolset for the programme.
* Continually review the service provided to end-users and customers to ensure it meets all customers' requirements, through eg liaising with stakeholders, conducting customer satisfaction surveys and electronic monitoring. Use this information to produce reports for stakeholders, and to revise and improve the processes and service delivery within the PMO team.
* Develop and maintain professional credible relationships with key internal and external stakeholders, including relevant third parties and strategic suppliers.
* Review and develop improvements around methodology, processes, tools, standards and the overall quality of work produced across the PMO.
* Producing ad hoc reports as required;
Skills and Knowledge
* Professional Qualification in programme/project management, ideally Prince 2.
* Demonstrate at least five years recent experience of managing and/or leading in a similar role.
* Experience and a thorough working knowledge of:
- Portfolio Management.
- Programme Management.
- Project Management.
- Project/Programme/Portfolio Office.
* Cultural and organisation change principles and processes.
* Experience or understanding of the structure and organisation of businesses and their core activities.
* Ability to manage, motivate and engage staff successfully to deliver professional, high quality information technology solutions as part of a customer focused service.
* The capacity to motivate, inspire and lead with a forward thinking perspective.
* Skilled in coaching people to build their capability and confidence in advising and supporting business areas deal with a range of information technology related issues.
* Excellent persuasive communication, negotiating and influencing and relationship building skills at a senior level.
* Effective leadership behaviour which creates a high performing customer focused team aligning individual capability with long term business requirements.
* A tenacity to drive excellence and quality in all aspects of their areas of responsibility, identifying and embracing best practice.
* Confident operating and managing in an environment of change.
* Results focused - able to act decisively delivering successful outcomes based on informed business judgement.
* Strong customer focus - demonstrating a thorough understanding of the customer needs.
* Strategic focus on long term aims and objectives while dealing tactically with operational issues.
* Continuously look for opportunities for improvement and develop strategies for change to influence and shape the future direction of IT and business - adapting thinking and behaviour to suit the requirements of different situations;
Experience
* 10 years or more overall IT experience. Minimum of 5 years experience managing large and complex Projects and Programme Management Offices from start-up through all life cycles stages to completion.
Experience with the following:
- Proven experience of implementing project planning standards, including budget, forecasting and reporting
- Proven experience of successfully managing and delivering projects to time, budget, and quality standards and with benefits fully realised.
- Successfully led, developed, coached, managed and effectively deployed a team of staff in the context of portfolio, programme and/or project management.
- A proven track record of setting up and managing project/portfolio office environment
- Proven experience in operating project management software and tools.
- Proven experience of creating and effectively managing demand and resource plans via portfolio management
- Proven experience of working within a formal development methodology/framework.
- Experience of driving staff performance which engenders accountability and creates an environment that enables members of their team to perform at their best.
- Operated effectively as a member of a senior management team.
- Proven experience of formal change management process within a development environment.
Other qualities include:
- Professional approach to work
- Committed to delivery deadlines
- Good attention to detail
- Excellent communication skills (verbal and written)
- Flexibility to work flexible hours on occasions when necessary
- The role will suit someone who thrives in working in a dynamic environment at a fast pace.
Working Relationships
* Reporting into the Programme Manager depending on the programme/project size
* Provides directions to Workstream Leads/PMs.