Beschreibung
Genesys PS Consultant (Framework and Management)
Intuition IT is looking for an enthusiastic Genesys Framework and Managment Consultant for a new opportunity with one of our key client.
Tasks
- Regularly interact with key stakeholders and apply technical proficiency across different stages of the Software Development Life Cycle including Requirements Elicitation, Application Architecture definition and Design.
- Lead Lead feasibility/solution design for callbackmanagement based on GMS (App & Mobile).
Skills
- Extensive experience on Genesys Framework and Management v8.1/8.5.
- Good Knowledge of Genesys call back and Schedule call back solution.
- Experience on eServices, v8.1+, especially Genesys Web Engagement/Proactive environment.
- Genesys Info Mart particularly with respect to eServices reporting.
- Experience of using SCXML to develop ORS routing applications for eServices using Composer.
- Strong understanding of Cassandra, Jetty and SQL skills.
- Involvement in Genesys platform design and architecture.
- Good Knowledge of Genesys Mobile Services (GMS).
Project Details:
Location: Dusseldorf, Germany
Duration: 3-6 months
Language(s) required: English, German would be a plus
Start Date: ASAP