Support Engineer Middleware application management

Bayern  ‐ Vor Ort
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Beschreibung

Job Nr.: 110733

Job title: Support Engineer Middleware Application Management

Start: ASAP

Duration: 6 months

Location: near Munich

Major Responsibilities:

General:

  • Decrease and improve the unit cost, providing suitable measures in ABC.
  • Actively participate in overall activities such as Engage, PDR.
  • Work as part of a team and provide 24x7 support when required.
  • Perform general technical troubleshooting and give consultation to development teams.

Application Management:

  • Manage platform implementations following the general change management processes.
  • Significantly contribute to the migration of existing and creation of new applications on development, test and production platforms.
  • Active involvement in coordination and change introduction to Amadeus production and test systems.
  • Own and preview all non-standard changes before they are accepted into production.
  • Ensure formal and documented hand-over of IT Services to operational teams as part of an implementation.
  • Participate in technical projects in close cooperation with Development and relevant groups within ADP.
  • End to end problem ownership - own Problem Tracking Records, making sure solutions are implemented as agreed.
  • Chair & minute Problem Management Review meetings, and then track Problem Management Review action items - making sure action items are implemented as agreed.
  • Drive incident and problem prevention activities.
  • Active involvement in major incidents (2LS trouble-shooting, including on-call where necessary).
  • Recommend, document and develop changes to fix problems and improve processes, while demonstrating self-initiative and self-motivation
  • Represent the team as an interface to other teams in Operations, Development and Marketing.

Qualification & Requirements for the position:

  • University degree in computer science or equivalent professional experience
  • Good understanding of the Linux/Unix operating system, Shell Scripting, tools and utilities
  • Good understanding of 1 or more programming languages (PYTHON, PERL, PHP/HTML, JAVA)
  • Good understanding of the XML language and WEB SERVICES.
  • Good understanding of TCP/IP, UDP, SSH, FTP, HTTP protocols
  • Good understanding of SQL, NoSQL database concepts and operations
  • Good understanding of the ITIL and LEAN-IT processes
  • Excellent written, verbal and presentation skills in the English language

Michael Bailey International is acting as an Employment Business in relation to this vacancy.

Start
ab sofort
Dauer
6 months
Von
Michael Bailey Associates - Munich
Eingestellt
15.06.2016
Projekt-ID:
1148580
Vertragsart
Freiberuflich
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