Beschreibung
Role: Citrix XenApp & XenDesktop Administrator (German Speaker)
Location: Eschborn (Near Frankfurt), Germany
Duration: 6 months+(Extendable)
Job Description
- Manage and support the Citrix XenApp 6.5 and XenDesktop 5.6 platforms
- Management of platform level services such as Windows 7 or a remote desktop session of a Windows 2008 R2 server
- Ensure all Citrix based applications are maintained and supported, coordinate with customers on installations upgrades and requirements
- Competency in hypervisors including Citrix XenServer and VMware ESXi
- Experience with Provisioning Services 6.1
- Well versed in handling all Citrix components (Citrix Web Interface, StoreFront, Licensing, Printing, GP, Data store, Edge sight, PVS and Netscaler)
- Configure and troubleshooting Group Policy/Citrix Policy related issues in Citrix environment. Citrix published application management
- Troubleshooting Web-Interface related issues and configuring the same for Internal/External access via gateway device. Citrix & MS profile management
- Troubleshooting Citrix Printing related issues in XenApp environment consisting of Presentation Server 4.5, XenApp 5.0, XenApp 6.0 and XenApp 6.5.
- Managing and troubleshooting on access gateways/Netscaler.
- Support of Web Interface for remote access and third party access as well as application virtualization
- Support day-to-day operations of Server Based Computing environment, including proactive monitoring and management utilizing advanced troubleshooting tools
- Daily monitoring and solving incidents, work orders, task orders in a timely manner using customers ITSM system
- Adhere to all SLAs defined by customer's contract
- Provides a single point of contact for one or more problems and is responsible for ownership and coordination of actions of those problems to analyse
- for root cause, identify known error and coordinating actions to remove the error
- Responsible for investigation and coordination of resolution and recovery actions for assigned incidents
- Assist building Virtual Servers and Desktops as directed to current Standard Operating Procedures, Work Instructions, Installation Qualifications,
- and other required directives as requested
- Maintain Client Access Gateway and NetScaler devices
- Escalation of critical system events when required
- Completion of assigned ad-hoc projects and tasks
- Microsoft Certified Solutions Export (MCSE) certification
- Citrix Certified Administrator XenDesktop 5
- Citrix Certified Administrator XenApp 6.5