Beschreibung
Nash direct GmbH supports many of Germany's leading organisations to source, recruit and manage the highly skilled IT and engineering talents they need to succeed in an increasingly technology-driven world. We offer our employees promising career prospects and access to interesting and challenging technology roles throughout Germany.
For our client, a leading European commercial bank in Frankfurt, we are currently hiring a IT Configuration and Service Continuity Manager (f/m).
Reference number: 311707
Starting date: 15 July 2016
Length of the contract: 24 Months with possibility of extension
Task description:
*Ensure Configuration Management Data Base (CMDB) information is accurate, controlled and available; perform required modifications and enhancements to CMDB and the Configuration Management System (CMS)
*Organising the process of and keeping IT Configuration Items (CI's) regularly up-to-date; load Configuration Items (CI) Data and relationships into the CMDB
*Conduct regular and ad-hoc configuration audits and reporting tasks; conducts audits at documented intervals on the accuracy of the CI records stored in the CMDB; identify discrepancies and routes them to Change Management for resolution
*Implement and manage production of IT configuration and service continuity management status reporting, metrics and benchmarks
*Management of responses to audit requests regarding the availability and interlinking of Configuration Items (CI's) and results of IT Service Continuity Management tests
*Apply pre-defined ITIL-based processes, procedures and methods to support and maintain the IT Configuration and Service Continuity Management framework and functions
*Advise the relevant project managers as well as managers responsible for projects, programs, infrastructure and application portfolios on configuration and service continuity management strategies and recommend actions to optimize the configuration data and service recovery capability
*Collect requirements, analyse and evaluate proposals, conduct negotiations and implement specifications according to defined process workflows
Your profile:
*Bachelor's degree in information technology, computer science, information system security, or related disciplines
*Proven working experience in operating the IT Configuration Management process
*Proven data processing, extraction and manipulation skills - Excel Pivot-table or equivalent
*A very good command of English with proven drafting ability
We are proud to build our company around creative and talented people who value our company's culture, the diversity of our projects and the attractiveness of our clients.
Our market-oriented salaries as well as our transparent and dedicated approach with our clients and candidates lay the basis for a long-term partnership with our employees.
We look forward to receiving your application and are available to you at your convenience for any questions or queries you might have about this role.
Carmen Ponten
Candidate Relationship Manager
Nash direct GmbH
IT & Engineering Professionals
Leonrodstrasse 52, D-80636 München, Germany