TIH - 953

Frankfurt am Main  ‐ Vor Ort
Dieses Projekt ist archiviert und leider nicht (mehr) aktiv.
Sie finden vakante Projekte hier in unserer Projektbörse.

Beschreibung

Gegenwärtig bin ich für einen Kunden aus dem Finanzsektor auf der Suche nach einem UC4 L2 Production Support.

Die Person muss einen starken betriebserfahrenen Background haben, der mit der Prozesswelt (definiert durch ITIL) umgehen kann. Dies muss der Kandidat nachweisen können in Form von expliziten Arbeitsstationen.

Wichtig hierbei: Es wird ein Berater gesucht der praktische Erfahrungen in einem L2 Production Support vorweisen kann und die jeweiligen ITIL Prozesse zu bedienen und leben weiß.

Die UC4 Kenntnisse sind dabei zweitrangig.

Brief project description for UC4 L2 Production Support:

Ensure the stable execution of several jobs during the day and end of day process.

Performing Incident and Problem Management aligned with client processes following ITIL

terminology.

Supporting the whole UC4/Automic One Automation engine within a DevOps environment.

This is role can be fulfilled by a Service Operation Specialist who is able to fulfil the following tasks:

- performing Incident & Problem Management task

- Service Request Fullfilment

- Supporting Change and Deployment Management

- Monitoring of existing job plans in UC4

- Analysing of abborts (check scripts, code, variable content, status of agents)

- deployment of job plan(s) incl. manual tasks after deployment

- support the automation of day to day tasks

- daily / weekly / monthly reporting tasks using SAP BI intelligence

- on call support out of business hours

- support different project work within the UC4 environment

- Working experience with UC4 must have

- General coding and scripting knowledge - P2 (should be able to read and create scripts on his own)

must have

- working experience within SAP Banking Environment Nice to have

- working experience with SAP business intelligence reporting tool / Crystal Reports nice to have

- working experience within Informatica Power Center nice to have

- ITIL Foundation minimum, best Expert certification

- should have worked in L2 Production Support

- willingness to execute and drive given processes

- strong interest into automation of processes and workflows - must have

- open minded - must have

- good communicator - must have

- output-driven - must have

- ability to teach and train junior and not experienced staff - nice to have

The candidate must show strong knowledge and dedication to ITIL Service Operation processes. Reasonable working experience is a must.

Falls Sie weitere Informationen über Huxley haben möchten, besuchen Sie www.huxley.com
Start
04/2016
Dauer
31.12.2016
Von
Huxley
Eingestellt
16.03.2016
Projekt-ID:
1092361
Vertragsart
Freiberuflich
Um sich auf dieses Projekt zu bewerben müssen Sie sich einloggen.
Registrieren