Beschreibung
Task:- Ensure the stable execution of several jobs during the day and end of day process
- Performing Incident and Problem Management aligned with DB processes following ITIL terminology
- Supporting the whole UC4/Automic One Automation engine within a DevOps environment
- performing Incident & Problem Management task
- Service Request Fullfilment
- Supporting Change and Deployment Management
- Monitoring of existing job plans in UC4
- Analysing of abborts (check scripts, code, variable content, status of agents)
- Deployment of job plan(s) incl. manual tasks after deployment
- Support the automation of day to day tasks
- Daily / weekly / monthly reporting tasks using SAP BI intelligence
- On call support out of business hours
- Support different project work within the UC4 environment
Requirements (Must have):
- UC4 certified - must have
- Working experience with UC4 - must have
- General coding and scripting knowledge - P2 (should be able to read and create scripts on his own) - must have
ITIL Foundation minimum, best Expert certification
- Should have worked in L2 Production Support
- Willingness to execute and drive given processes
- Strong interest into automation of processes and workflows - must have
- Open minded - must have
- Good communicator - must have
- Output-driven - must have
- Englisch: Business Fluent
Nice to have:
- Home based around Frankfurt/Eschborn - nice to have
- Ability to teach and train junior and not experienced staff - nice to have
- Working experience with SAP business intelligence reporting tool / Crystal Reports - P2 - nice to have
- Working experience within Informatica Power Center - P2 - nice to have
- Working experience within SAP Banking environment - P2 - Nice to have
Environment/Miscellaneous:
‡ days Onsite - Fulltime
Beginn: asap
Dauer: 31.12.2016
Branche: Bank/Finanzen